DOCUMENT
Service terms
In short: an order is confirmed when task, price, deadline and files are agreed. The client is responsible for file content. InPress makes reasonable efforts to meet deadlines.
01 Scope of services
InPress provides printing, pre-press, post-press, packaging, production organisation and related print services.
02 Requests and orders
A request may be submitted via website form, email or other agreed method. An order is confirmed when task, price, deadline and files are agreed.
03 Files and layouts
The client is responsible for accuracy, legality and suitability of submitted files, texts, logos and other materials.
04 Price and payment
Price is set according to agreed offer or invoice. Payment terms are agreed individually.
05 Deadlines and delivery
Deadline is counted from complete information and approved layout. Delivery is agreed per order.
06 Claims
The client should report defects within a reasonable time, providing photos or samples.